Security & compliance
Your data deserves better than a promise
European hosting, encryption, strong authentication, audit logs, tooled GDPR: here, concretely, is how Metaventus protects your data and your customers' data.
Hosting in the European Union, HDS option
Application, databases, files and backups hosted and processed in the EU, with leading infrastructure providers. HDS hosting available as an option for health data.
Read the commitmentEncryption throughout
Data encrypted in transit (TLS) and at rest; passwords hashed; secrets and keys kept out of the code and managed by the hosting platform.
Read the commitmentStrong authentication, SSO, FranceConnect / ProConnect
2FA by SMS, app or passkey, mandatory for owners and administrators; SSO with Entra ID, Google Workspace, Okta, OneLogin, Auth0, SAML/OIDC; ProConnect, FranceConnect and FranceConnect+ for the public sector.
Read the commitmentGranular permissions and logs
Roles built from individual permissions, login history and an audit log of sensitive actions, with minimum retention periods that you can extend.
Read the commitmentAI-driven monitoring
A dedicated service analyses security events continuously, opens incidents graded by severity, enriches them with an AI summary and recommendations, and alerts by email.
Read the commitmentGDPR by design
Consent by channel with its source and date, tooling for access and erasure rights, anonymisation of deleted users, cascading account deletion, a DPA you can sign.
Read the commitmentMeasured availability
99.9% SLA on the Enterprise plan and a public status page: availability is something you observe, not something you claim.
Read the commitmentTransparency
AI under control, commitments in writing
Our public AI Charter sets the rules: agent transparency (AI identifies itself), human approval of content, no use of your data to train models.
Public AI Charter
The commitments that govern every AI agent in the suite.
DPA & Terms of Service
Data processing agreement and terms of service, accessible and signable.
Subprocessor register
Who processes what, where — the up-to-date list of our subprocessors.
Public status
Uptime and incidents visible in real time at status.metaventus.com.
For your compliance teams
- Terms of Service and Use (v1.0)
- GDPR-compliant Data Processing Agreement (DPA)
- AI Charter: transparency and human-control commitments
- Privacy policy detailed by processing activity
- Exportable audit log and login log
- Dedicated DPO contact for your questions and rights requests
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