Customer Service · AI
The chatbot answers your visitors' questions from YOUR knowledge base, offers appointments, and hands off to a human the moment things go beyond it — with full context.
No credit card required
How it works
You feed its knowledge base — documents, pages, rules — and it answers within that scope. Custom greeting scenarios, business hours respected, proactive triggers based on browsing: it's your front desk, just more available.
One click and your agent takes over the conversation — the visitor doesn't switch windows, the agent has the full history. Conversations arrive in the unified inbox with assignment, queues and notifications.
Go further
A voice agent that greets, qualifies and routes your calls 24/7.
DiscoverEvery call transcribed, summarized and filed in the customer record.
DiscoverA voice agent that makes your outbound calls — reminders, follow-ups, confirmations.
DiscoverUse cases
Detailed scenarios with figures, where this hub plays a central role: the starting situation, what gets put in place, what it shifts.
450,000 visitors a year, questions at all hours, and an AI agent that speaks their language.
Discover Local authority22,000 students, a September peak, and answers that no longer wait for a service desk.
Discover Retail9 people, 12,000 customers, and 40 workflows running overnight.
Discover Retail14 countries, 2 people in support, and 38% of messages in a language nobody reads.
Discover Retail18,000 subscribers, 4,200 questions a month, and one question asked fifteen ways.
Discover Retail42% of revenue in six weeks, and a support team sized for the rest of the year.
Discover Retail3 brands, 210 stores, 40,000 conversations a month and 26 advisers.
Discover ManufacturingSeven support technicians, 1,400 requests a month, and one customer in five chasing.
DiscoverFAQ
The widget and the inbox are included in the suite. AI-generated replies are deducted in credits by usage — no flat "per resolution" fee like some competitors.
Yes: the script installs on any page, including a test page, and the free Discovery plan includes enough to try it out with your 500 free credits.
From your knowledge base, and nowhere else. Outside its scope it hands over to a human with the conversation. That is a design constraint, not a setting.
Yes: a welcome scenario can offer a slot tied to an appointment type, hand over to a human, or open a page. The conversation and the contact stay on the same record.
The whole conversation, the visitor's record if they are known, and the history across every channel. The customer does not start their story again.
Another question? Write to us — a human will answer.
Create your free account in two minutes: CRM, telephony, marketing, appointments and customer service — all in one place, with AI built in.
No credit card required
