Telephony · AI
Live transcription, automatic summary, key points extracted: every conversation becomes a clean note in the customer record — without anyone writing it.
No credit card required
How it works
The transcription tells speakers apart and reads like a dialogue. The summary gives you the essentials in five lines: request, decision, next step. An hour of calls is reviewed in two minutes.
A colleague picks up a file? Everything's in the record: what was said, promised, refused. Transcriptions feed the 360° view and give AI the context to assist you better next time.
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Use cases
Detailed scenarios with figures, where this hub plays a central role: the starting situation, what gets put in place, what it shifts.
8,000 calls a month, and a citizen who shouldn't have to explain twice.
Discover Legal9 lawyers, 2 assistants, 40 calls a day and 63% landing during a hearing.
Discover Real estate90 buildings, 5,400 units, and 220 calls a day across three managers.
DiscoverFAQ
Recording business calls is regulated: inform the other party (greeting message) and set a retention period. Metaventus provides the tools — the announcement message and recording management — to stay compliant.
The transcription engine handles major European languages, including French, with speaker identification.
It is attached to the call, on the customer record, with its summary. Whoever picks the file up next reads what was said without listening to the recording.
About €0.06 a minute, charged in credits as used. A quiet month costs little; there is no package sized on the peak.
Yes, per line and per use. Some professions have particular obligations: transcription is never imposed by default across all calls.
Another question? Write to us — a human will answer.
Create your free account in two minutes: CRM, telephony, marketing, appointments and customer service — all in one place, with AI built in.
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