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Artificial intelligence

The agentic CRM: when your CRM gets to work

A classic CRM stores. A CRM "with AI" suggests. An agentic CRM acts: it answers your customers, picks up your calls, writes your content and updates your data — while you run your business.

No credit card required

How it works

Agents plugged into your data, under your control

Agents, not gadgets

Metaventus AI is plugged into your real data: your knowledge base, your customer records, your conversations, your documents. Every agent has a precise scope — answering chat, greeting on the phone, writing content — and every action stays visible, traceable and reversible by your team.

  • The chat agent answers from YOUR knowledge base
  • The voice receptionist qualifies and routes according to YOUR rules
  • Generated content stays a draft until you approve it
  • Everything is logged: who, what, when

The human stays in control — that's the whole point

Human handoff is at the core of the system: an agent takes over a conversation in one click with full context, reviews a proposed reply before it's sent, edits a newsletter block by block. AI does the first draft and the repetitive work; your teams do the judgment calls.

  • Instant takeover of AI conversations
  • Proposed replies, never sent without review (assisted mode)
  • Free editing of all generated content
  • Public AI charter: our commitments in black and white

Pay for AI when it works, not a flat fee

No €30-per-user "AI add-on": every AI action is deducted in credits, at the displayed rate, from a shared account wallet. A chatbot reply, a minute of transcription, an OCR'd page — you see every charge on your statement.

  • Shared credit wallet, top up on demand
  • Per-action pricing shown before use
  • Detailed statement of every use
  • 500 free credits on sign-up to try it out

FAQ

Frequently asked questions

What is an agentic CRM?

A CRM where AI agents genuinely perform tasks — answering customers, picking up the phone, writing content, enriching data — instead of just offering suggestions. The difference with a "CRM with AI": the agent acts within a defined scope, under your team's control and approval.

Can the AI say anything at all to my customers?

The conversational agent answers from your knowledge base, not the entire internet. When it doesn't know, it hands off to a human with full context. You define its greeting scenarios, its hours and its scope.

Which AI models do you use?

State-of-the-art models, chosen per task (conversation, transcription, OCR, writing) and run from our own platform. Your data is never used to train third-party models.

How much does AI cost?

Every action is deducted in credits (1 credit = €0.01) at the listed rate: a chatbot reply, a minute of transcription or a page of OCR, for example. 50 credits are free on sign-up, no credit card required.

Can an agent act without being asked?

Only the agents you explicitly turn on act alone: the voice agent that answers the phone and the conversational agent in the chat. Everything else — drafting, rewriting, suggestions — is proposed and reviewed by a human before it goes anywhere.

Another question? Write to us — a human will answer.

Ready to bring all your tools together?

Create your free account in two minutes: CRM, telephony, marketing, appointments and customer service — all in one place, with AI built in.

No credit card required